American quality at prices below the imports!   

When you purchase Ritron products from USA Radios, you get a choice of the best service programs available anywhere, from anyone, bar none!  Take your choice of a five year extended warranty (handled by USA Radios) or a factory direct flat rate repair program administered by Ritron, Inc.  The choice is yours!

You can extend the standard Ritron one year warranty to five full years, excluding antennas, batteries, and damage caused by abuse for less than the cost of a single repair when you add the exclusive USA Radios Warranty Plus 5 year Service Program when you purchase your Ritron product.  Prices include UPS return ground shipping.  You pay only for return to USA Radios.  Rates are as follows:

Model	Your one time cost (each)	Buy it now
JMX141D, 146D, 441D and 446D portables - Order Code JMX5	$49
SST-D and SST Plus portables - Order Code SST5	$49
SLX100 and SLX400 portables - Order Code SLX5	$59
JBS/PBS 150/450 Base stations - Order Code JBS/PBS5	$49
OutPost XT 2-way call boxes - Order Code OutPost5	$79
RLR Series repeaters - Order Code - RLR5	$99
RQA150/450 Quick Assist call boxes - Order Code RQA/RQT5	$49
RQT 150/450 Quick Talk Reporter - Order Code RQX5	$49
DTX 150/450 Data telemetry transceivers - DTX5	$49

Note:  This service program is only available with the purchase of new Ritron equipment from USA Radios.  You can place your order for the desired equipment by returning to our main web site by clicking here.  If you prefer to pay for repairs as needed, you may choose our Flat Rate Repair Program.  Details follow:

USA Radios and Ritron have a common goal to provide our customers with the best service and repair program at the lowest possible price.  Therefore, we offer a Flat Rate Repair Program for our most popular Ritron models returned to the factory for service and repair. This program is designed to minimize factory turn-around time and repair charges. This directly benefits our Ritron customers by limiting equipment downtime and decreasing your overall cost of owning Ritron radio products.

Radio Repair and Testing
All radios received for service and repair undergo complete diagnostic testing to factory specifications. Ritron's experienced service technicians utilizing the latest electronic equipment perform repairs and testing.

Technology Updates
For maximum radio performance and operation all radios received for service and repair are programmed with software updates and the latest product improvements, as needed.

New Repair Parts
Whenever a Ritron radio received for service and repair is diagnosed as having a defective or marginal board level component(s), the replacement part is a new component, not used or refurbished so your Ritron radio operates like new.

Case Cleaning and Re-labeling
All radios received for service and repair are cleaned externally before being returned, including new labels whenever necessary.

Extensive Quality Control Procedures
All repaired Ritron radio products are subject to the same stringent Quality Control procedures just like the new radio products coming off the manufacturing line. Every repaired radio must meet extensive factory QC specifications without compromise before it is returned to you.

90-day Limited Repair Warranty
When your Ritron radio(s) leaves our factory and repair facility in Indiana, you have the security in knowing that the service and repair is covered by a 90-day limited repair warranty.

Made...and repaired in the USA
Along with the confidence you can have with Ritron radio products, you can be assured of receiving the highest level of post-sale customer service.  Ritron includes the cost of return via UPS ground shipping as part of the flat rate repair charge.  All you pay, other that the flat rate repair charge, is the shipping costs to Carmel, IN.  

Flat Rate Repair Pricing Schedule

Current rates are as follows for out of warranty radios is as follows:

Payment terms

A check should be enclosed for payment of the applicable flat rate repair cost.  Otherwise, equipment will be returned with C.O.D. cost added to the applicable repair cost.  There are no provisions currently for billing or credit card payment.  This allows us to offer the lowest possible cost for service.

The Ritron state-of-the-art facility in Carmel, Indiana contains all manufacturing and repair materials, engineering staff, service technicians, and other related resources to the manufacturing and servicing of your radio(s). You can count on Ritron to provide fast turn-around for all your wireless radio communications needs.

Thanks for visiting with us!

Copyright 2007 - USA Radios of Alabama Inc.
This page was last updated on 10/27/2007

 
     American quality at prices below the imports!  
36 - 20th Avenue NW - Birmingham, AL 35215
Phone Toll Free - 1.800.489.2611